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E-Commerce in Healthcare


Nowadays, E-commerce appears ready to assist the healthcare industry. E-commerce refers to the use of electronic information technologies to conduct business transactions among buyers, sellers, trading partners etc. There are two types of e-commerce infrastructures which include web-based and EDI electronic data interchange. Here the web-based e-commerce generally involves the use of a browser that interacts with a Web server that does the transaction processing, commonly used for B2C-type transactions. EDI transactions have typically been used for B2B transactions. They are expected to decline, making strides toward Web-based transactions. EDI combines business and electronic infrastructures, which allows traditional business transactions to be conducted electronically, ignoring the physical or geographic boundaries separating them.


E-commerce uses the Web as an infrastructure. Here they provide a universal software client which is the Web browser and a ubiquitous infrastructure which is the global Transport Control Protocol–Internet Protocol network known as the Internet that can serve as a ready-made platform. They reduces the costs of setting up as an e-commerce merchant because it eliminates the need for each vendor to develop, distribute, and support a software client and maintain a dedicated network and dialing-access facilities.

The second annual National Managed Health Care Congress (NMHCC) IT survey shows many results. Such as for both payers and providers of healthcare, moving their B2B and B2C transactions to the Web was their highest IT priority. This survey also suggests the need for easier and more cost-effective remedies for better communication in a disparate healthcare setting.

E-commerce has the potential for laying the foundation for efficient and effective transactions between employers, payers, providers, patients etc  at low cost. E-commerce comprises business processes, technology, and collaboration among stakeholders and  will probably affect the way the orders are processed; in the long term, it will probably affect what will be ordered. E-commerce has much to offer to the world and to the healthcare community. Internet infrastructure, coupled with B2B and B2C models supported by state-of-the-art technologies, would appear as perfect cures for all ills, some concerns should be voiced. E-commerce needs to provide measurable benefits, that is, there should be a perceived value in it for all stakeholders. For more

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